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Refund & Cancellation
Last updated: 31 October 2026
Consultations
- Rescheduling: you may reschedule once, free of charge, by informing us at least [24] hours before your slot.
- Cancellation by you: cancellations made at least [24] hours before the slot are refunded in full [minus payment gateway charges]. Cancellations within [24] hours, or missed sessions, are not refundable.
- Cancellation by us: if we need to cancel, you can choose a new slot or a full refund.
- Once a consultation has been delivered, it cannot be refunded.
Courses
- Cancellations made at least [7] days before the batch starts are refunded in full [minus payment gateway charges].
- After that, fees are not refundable, but you may transfer to a later batch once, subject to availability.
- If we cancel or postpone a batch, you can choose a later batch or a full refund.
How refunds are paid
Approved refunds are made to the original payment method through Razorpay, usually within [5–7] working days after approval.
How to request
Write to [your email] or WhatsApp [your number] with your booking or enrollment reference.